Support

Questions, problems or ideas? Email henry.wang.sweden@gmail.com and say which iPhone or iPad you use.

Getting started

Before the event, open Languages on Wi-Fi and download the speaker’s language and the translation into your language. After that the app works in Airplane Mode.

Where should I put my iPhone?

As close to the speaker or a loudspeaker as you can, with the microphone facing it. Use headphones or AirPods to hear the interpretation: the iPhone’s own microphone keeps listening to the room.

Why is there no voice?

The voice stays off on the iPhone’s speaker, so the microphone doesn’t translate it again. Connect headphones, or allow the speaker in Settings.

Free and Premium

Free sessions last up to 15 minutes, as many as you like, and the transcript is saved. Premium unlocks sessions of any length, as a monthly or annual subscription (each with a one-week free trial) or a one-time lifetime purchase.

To cancel a subscription, open Settings › Apple Account › Subscriptions on your device, or tap Manage Subscription in the app’s Settings. On a new device, tap Restore Purchases.

Privacy

Audio and transcripts never leave your device. Read the Privacy Policy.